We're here to help you succeed with your crowdfunding journey
Get help with your projects, payments, or account issues
Response time: 4-8 hours
Available 24/7
Partnerships, enterprise solutions, and business inquiries
Response time: 1-2 business days
business@thebackernation™.com
Media inquiries, press releases, and interview requests
Response time: 2-3 business days
press@thebackernation™.com
To prevent spam and ensure we can follow up with you effectively, you need to be logged in to send a message.
We aim to respond to all support inquiries within 4-8 hours. Business and press inquiries may take 1-3 business days.
We require login to prevent spam and ensure we can provide you with the best possible support. This also allows us to track your conversation history and provide more personalized assistance.
Currently, we only offer support through email and our contact form. For urgent issues, please mark your inquiry as "Technical Support" and we'll prioritize it.
Please include your account email, project name (if applicable), detailed description of the issue, and any error messages you've encountered.
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